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Privacy Policy

1. General Information This Privacy Policy sets out the rules for the processing of personal data by the website available at: https://heliosenergy.lu, operated by: Helios Energy Poland Sp. z o.o. ul. Olsztyńska 21/42, 91-327 Łódź NIP: 7262707483 Email: m.zielinski@heliospoland.pl Phone: +48 506 839 450 (“Controller”) The Controller makes every effort to protect the privacy of users of the website and to ensure the security of processed personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (the “GDPR”). 2. What Data is Collected? When using the website, we may collect the following personal data:
  • First and last name (in the case of a contact form),
  • Email address,
  • Phone number,
  • IP address,
  • Data from cookies,
  • Data about the device, operating system, browser (Google Analytics).
3. Purpose and Legal Basis for Data Processing Personal data is processed for the following purposes:
  • Contacting the user – responding to inquiries via the contact form (basis: Article 6(1)(f) GDPR – legitimate interest),
  • Performance of agreements and services (Article 6(1)(b) GDPR),
  • Marketing and promotion of services – only with the user's consent (Article 6(1)(a) GDPR),
  • Conducting statistics and traffic analysis (Google Analytics, cookies) (Article 6(1)(f) GDPR).
4. Data Sharing Data may be shared only with trusted entities cooperating with the Controller, such as:
  • Hosting companies,
  • IT service providers (e.g. website maintenance),
  • Providers of analytical tools (Google LLC – Google Analytics),
  • Accounting or legal firms – if necessary.
Data is not transferred outside the European Economic Area unless with the user’s consent and with appropriate safeguards (e.g. Google under standard contractual clauses). 5. Data Retention Period Data is stored:
  • For the period necessary to achieve the purpose for which it was collected,
  • Until consent is withdrawn (if processing is based on consent),
  • For the period compliant with legal regulations or until any potential claims expire.
6. User Rights Each user has the following rights:
  • Right of access to their data,
  • Right to rectification,
  • Right to erasure ("right to be forgotten"),
  • Right to restrict processing,
  • Right to data portability,
  • Right to object to data processing,
  • Right to lodge a complaint with the President of the Personal Data Protection Office (PUODO).
To exercise your rights, please contact: m.zielinski@heliospoland.pl 7. Cookies The website uses cookies in order to:
  • Ensure proper functioning of the website,
  • Analyze traffic statistics (Google Analytics),
  • Remember user settings,
  • Conduct potential marketing activities.
The user can manage cookie settings independently in their browser. 8. Analytical Tools The website uses Google Analytics, a web analytics service provided by Google LLC. Google may collect data about location, IP address, and user behavior on the website. This data is anonymized and used solely for statistical analysis. 9. Changes to the Privacy Policy The Controller reserves the right to make changes to this Privacy Policy. The current version will always be available on the website: https://heliosenergy.lu

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